Please read the following terms and conditions closely before using our website.

TERMS OF USE

By accessing, browsing, and using our website, you acknowledge that you have read, understood, and agree to comply with our terms and conditions, privacy statement and safety measures.

PAYMENT AND SERVICES

SUPPLY

We reserve the right to refuse to supply any individual or company. The supplier of the goods featured is Baby Yoga Adventures, 27 Brookmans Avenue, Quinton, Birmingham, B32 2SL

PAYMENT METHODS

All payments are taken via Stripe. Where prices are shown, this is inclusive of VAT. Please note in some cases the service provider may charge you certain fees, such as foreign transaction fees. Please check with your bank or payment method service provider for details.

RECEIPT OF PURCHASE

Receipts for all purchases will be sent to the email address provided at the time of payment. Please check your email junk folder.

DIGITAL SERVICES

When you purchase a digital service, such as video or audio package, from babyyogaadventures.com it will be available for you to stream immediately, subject to authorisation of your payment. If you have made a purchase, and find that you are still unable to access the digital services that you have paid for, please let us know via email on hello@babyyogaadventures.com and we will be happy to help. We handle each query on an individual basis to ensure that we give you the best response.

DIGITAL REFUND PROCEDURE

You may request to refund digital services bought from babyyogaadventures.com within 14 days of your purchase receipt, so long as you have not streamed any of the content within that package. By streaming any of the content within a package, you will automatically lose your 14 day right to request a refund on the entire package. Refunds will be credited to the account used to originally purchase the digital services, and you may be asked to provide us with feedback. To request a refund for digital services, please contact us via email on hello@babayyogaadventures.com We handle each query on an individual basis to ensure that we give you the best response.

PHYSICAL GOODS SHIPPING WITHIN THE UK

Physical goods bought on babyyogaadventures.com currently ship to UK addresses only, using Royal Mail 2nd class delivery. Shipping costs £2.95 per box and is non-refundable. Please allow 7-10 working days for goods to arrive, subject to stock availability and authorisation of your payment. If your order has not arrived with you within 10 working days after placing an order, please contact us via email on hello@babyyogaadventures.com We handle each query on an individual basis to ensure that we give you the best response.

Covid-19 Update: Please expect longer delivery periods due to extended Royal Mail handling time.

PHYSICAL GOODS SHIPPING OUTSIDE OF THE UK

If you wish to make an order to deliver goods outside of the UK, please be aware that increased shipping charges and delivery periods may apply.

PHYSICAL GOODS RETURN & REFUND PROCEDURE

If you wish to make a request for a refund or replacement of physical goods bought on babyyogaadventures.com please follow our returns procedure below:

• You must contact us via email on hello@babyyogaadventures.com to let us that you wish to request a refund or replacement for a physical item. This must be done within 14 days of you receiving your items.
• We will then send you a returns form via email which you need to print out, complete, and include within the return package.
• You then have a further 14 days from the receipt of our returns form email to return the items and completed form to us.
• Items must be inside their original packaging and in an unused condition.
• We do not refund shipping charges.
• We suggest that you send the items via Royal Mail Recorded Delivery. You are responsible for return shipping fees.
• Refunds will be credited to the account used to originally purchase the item, minus the shipping charges, once the returned product is received by us.
• First time exchanges will be sent free of charge. For any further exchanges you will be required to cover any additional shipping fees.
• We handle each query on an individual basis to ensure that we give you the best response.

GIFT CARDS

Gift cards can be purchased from babyyogaadventures.com by special request. To request a gift card please contact hello@babyyogaadventures.com. Gift cards take the form of a personalised printable e-gift voucher, which will be sent to the email address provided at checkout within 5-7 working days, subject to authorisation of your payment. Maximum spend on gift cards is £60. Please check your email junk folder. If your e-gift card has not arrived with you after 7 working days please let us know via email on hello@babyyogaadventures.com We handle each query on an individual basis to ensure that we give you the best response.

REDEEMING GIFT CARDS

Each gift card contains a unique discount code that may be used only once. To redeem a gift card, simply type in the unique code at checkout and apply to your cart.

GIFT CARDS REFUND PROCEDURE

You may request a refund for gift cards bought from babyyogaadventures.com within 14 days of receipt, so long as the unique discount code has not been used. Refunds will be credited to the account used to originally purchase the gift card, and you may be asked to provide us with feedback. If you wish to make a request for a refund for a gift card, please contact us via email on hello@babyyogaadventures.com We handle each query on an individual basis to ensure that we give you the best response.

WEBSITE CONTENT

Baby Yoga Adventures uses all reasonable efforts to maintain babyyogaadventures.com in an accurate and up-to-date fashion. However, users should be aware that errors may occur including but not limited to technical, factual and typographical errors, omissions, and mistakes. Baby Yoga Adventures cannot be held responsible for mistakes or omissions made on this website.

PAYMENT AND SERVICES AMENDMENTS

While we try and ensure that all prices on our website are accurate, errors may occur. If we discover an error in the price of goods you have ordered we will inform you as soon as possible via email and give you the option of reconfirming your order at the correct price or cancelling it. If we do not receive a response from you we will then treat the order as cancelled. If you choose to cancel and you have already paid for the goods, you will receive a refund.

PAYMENT AND SERVICES DISPUTES

In the unlikely event that there is a dispute in relation to the goods or services supplied by Baby Yoga Adventures, any dispute or claim shall be governed and constructed according to English Law and shall be subject to the exclusive jurisdiction of the English Courts. Please contact us by email on hello@babyyogaadventures.com if you have any queries, questions or concerns regarding these Terms and Conditions, and we will respond to you as soon as possible. We handle each query on an individual basis to ensure that we give you the best response.

USERS UNDER THE AGE OF 16

Baby Yoga Adventures is not aimed at an audience that is under 16 years of age. By visiting our website, using our services, and/or providing information about yourself, you are declaring yourself to be 16 years of age or older. If we do become aware of a user who is under 16 years of age, and they are doing so without the consent a parent or legal guardian, we will remove the corresponding account without warning. Refunds for digital services or physical products in these circumstance are subject to a case-by-case basis, and are not guaranteed. Please contact us by email on hello@babyyogaadventures.com if you are aware or are suspicious that a user is under 16 years of age and visiting the site without legal consent.

COPYRIGHT

Baby Yoga Adventures strictly reserve all rights of the filming, sound recording, packaging artwork, images, text, and any other work contained within this website. You may access the website as intended through the normal functionality of babyyogaadventures.com Streaming of audiovisual files is intended for real-time viewing and not intended to be copied, stored, permanently downloaded, or redistributed by the user. Accessing website videos for any purpose or in any manner other than streaming in this way is expressly prohibited. Any unauthorised use, including but not limited to, copying, editing, lending, exchanging, renting, hiring, exhibiting, pubic performance, radio or television broadcasting or any other diffusion or otherwise dealing with this website or any part thereof is strictly prohibited. Copyright © 2020 Baby Yoga Adventures All rights reserved

TERMS AND CONDITIONS AMENDMENTS

Baby Yoga Adventures reserve the right to withdraw or make alterations to these Terms and Conditions (Privacy Statement aside) at any time, without giving you notice. However, if there are any changes made to our Terms and Conditions which we believe may significantly alter or effect your experience of using our service, we will notify you of such changes via email. Your continued use of this website is conditioned on the Terms and Conditions stated at the time of use.

TERMS AND CONDITIONS DISPUTES

In the unlikely event that there is a dispute in relation to our Terms and Conditions, any dispute or claim shall be governed and constructed according to English Law and shall be subject to the exclusive jurisdiction of the English Courts. If any provision of these Terms & Conditions is held by any Court or other authority to be invalid or unenforceable in whole or in part, then the validity of the rest of these Terms and Conditions shall not be affected thereby. Please contact us by email on hello@babyyogaadventures.com if you have any queries, questions or concerns regarding our Terms and Conditions, and we will respond to you as soon as possible. We handle each query on an individual basis to ensure that we give you the best response.

CONTACT DETAILS

For all questions, comments, and feedback regarding Baby Yoga Adventures or any of the information displayed on this website, please feel free contact us via email at hello@babyyogaadventures.com and we will get back to you as soon as we can. We handle each query on an individual basis to ensure that we give you the best response.